Serviceware SE: Serviceware SE Approves Share Buyback Program

Idstein (pta023/21.05.2026/18:40 UTC+2)

Idstein, 21 May 2026. The Board of Directors of Serviceware SE (the "Company") resolved today to carry out a buyback of up to 300,000 shares of the Company (the "2026 Share Buyback Program") at a total purchase price (excluding incidental acquisition costs) of up to EUR 5,000,000.00 via the stock exchange. The 2026 Share Buyback Program is based on the authorization granted by the Company's Annual General Meeting on 22 May 2025. All buybacks will be executed through a bank. The 2026 Share Buyback Program will begin on 1 June 2026 and end no later than 31 May 2027. It is possible that the Company will not use the full EUR 5,000,000.00 for buybacks. The Company reserves the right to modify or terminate the 2026 Share Buyback Program at any time.

End of Inside Information

Explanatory part:

Harald Popp, CFO and co-founder of Serviceware: "Given the current low level of the share price, the share buyback program allows us to use our free cash flow to capitalize on an excellent investment opportunity. By purchasing our own shares, we are directly creating shareholder value for Serviceware's shareholders."

Serviceware has a strong internal financing capacity. Accordingly, Serviceware plans to continue funding investments in its innovative Serviceware platform from operating cash flow in the future. Operating cash flow totaled EUR 3,900,000.00 at the end of the 2024/2025 fiscal year.

The repurchased shares may generally be used for all purposes permitted under the authorization granted by the Annual General Meeting on May 22, 2025. Thus, acquired shares may be used as part of the purchase price in potential acquisitions or may be retired. In particular, however, Serviceware has the option of transferring a portion of the acquired shares to employees in strategically important areas, thereby strengthening their commitment to the company.

Further details regarding the 2026 Share Buyback Program will be published on the Company's website at www.serviceware-se.com.

About Serviceware

Serviceware empowers organizations worldwide to reinvent their service processes – digital and highly automated. At the core of our portfolio is the AI-native Serviceware Platform. It transforms services across industries, aligns technology and service costs directly with business value, and intelligently connects people, processes, and data to form the foundation for service excellence in modern enterprises.

Since 2018, Serviceware has been harnessing the potential of artificial intelligence in service management. The continuous advancement of the platform is driven by Serviceware's AI competence center in close collaboration with TU Darmstadt, one of Germany's leading technical universities.

The Serviceware Platform includes solutions for Enterprise Service Management, IT Financial Management, Knowledge Management, Corporate Performance Management, and Field Service Management – deployable individually or seamlessly integrated. Our portfolio is complemented by strategic consulting, managed services, and a strong network of partners in IT security, data management, and endpoint management.

Serviceware serves over 1,100 customers worldwide across diverse industries, including 18 DAX-listed companies and 5 of the 7 largest German enterprises. Headquartered in Idstein, Germany, the company employs over 450 people across 14 international locations.

Learn more at www.serviceware-se.com.

Media Relations
edicto GmbH
Axel Mühlhaus/Doron Kaufmann
Tel. +49(0) 69/905505-52
Email: investor-relations@serviceware-se.com

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Emitter:	Serviceware SE Serviceware-Kreisel 1 65510 Idstein Germany
Contact Person:	Investor Relations edicto GmbH
Phone:	+49 69 90550552
E-Mail:	serviceware@edicto.de
Website:	www.serviceware-se.com/de
ISIN(s):	DE000A2G8X31 (Share)
Stock Exchange(s):	Regulated Market in Frankfurt; Free Market in Dusseldorf, Stuttgart, Tradegate BSX