Serviceware SE: Revenue growth in 2024/2025 now expected in the upper guidance range/Earnings outlook raised to "significant growth"

Idstein (pta007/16.12.2025/09:00 UTC+1)

Idstein, December 16, 2025. Serviceware SE ("Serviceware", ISIN DE000A2G8X31) now expects full-year revenue growth of 10% to 15% following a strong performance in fiscal year 2024/2025 ended November 30 and based on the current status of the audit of its annual financial statements. This narrows the company's guidance to the upper end of the previously communicated range of 5% to 15%.

In addition, Serviceware is raising its earnings outlook for both EBITDA and EBIT from a previously forecast "slight improvement" to a "significant improvement." This upward revision is made despite the fact that, starting in fiscal 2024/2025, Serviceware - unlike in previous years - no longer capitalizes internally generated intangible assets and is also amortizing, as scheduled and with an impact on earnings, the internally generated intangible assets capitalized in the two preceding fiscal years. The associated adverse impact on earnings in fiscal 2024/2025 amounts to a low single-digit million euro figure.

Harald Popp, CFO and Co-Founder of Serviceware SE: "The fact that we are raising our earnings expectations for the past fiscal year despite a change in the accounting of internally generated intangible assets underscores the strong operational development of our company. This is further supported by the revenue growth we now expect at the upper end of our guidance range."

Serviceware will publish its full-year financial statements for fiscal 2024/2025 on March 27, 2026.

About Serviceware

Serviceware empowers organizations worldwide to reinvent their service ­processes – digital and highly automated. At the core of our portfolio is the ­AI-­native Serviceware platform. It transforms services across industries, aligns technology and service costs directly with business value, and intelligently connects ­people, processes, and data to form the foundation for service excellence in modern ­enterprises.

Since 2018, Serviceware has been harnessing the potential of artificial intelligence in service management. The continuous advancement of the platform is driven by Serviceware's AI competence center in close collaboration with TU ­Darmstadt, one of Germany's leading technical universities.

The Serviceware platform includes solutions for Enterprise Service Management, IT Financial Management, Knowledge Management, Corporate Performance Management, and Field Service Management – deployable individually or seamlessly integrated. Our portfolio is complemented by strategic consulting, managed services, and a strong network of partners in IT security, data management, and endpoint management.

Serviceware serves over 1,100 customers worldwide across diverse industries, including 18 DAX-listed companies and 5 of the 7 largest German enterprises. Headquartered in Idstein, Germany, the company employs over 450 people across 14 international locations.

Learn more at www.serviceware-se.com.

Media Relations
edicto GmbH
Axel Mühlhaus/Doron Kaufmann
Tel. +49(0) 69/905505-52
Email: investor-relations@serviceware-se.com

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Emitter:	Serviceware SE Serviceware-Kreisel 1 65510 Idstein Germany
Contact Person:	Investor Relations edicto GmbH
Phone:	+49 69 90550552
E-Mail:	serviceware@edicto.de
Website:	www.serviceware-se.com/de
ISIN(s):	DE000A2G8X31 (Share)
Stock Exchange(s):	Regulated Market in Frankfurt; Free Market in Berlin, Dusseldorf, Stuttgart, Tradegate